Shipping Policy

At Happy Sprouts, we are committed to delivering your orders safely and on time. This Shipping Policy explains how we process, handle, and deliver your orders.

By placing an order on our website, you agree to the terms outlined below.

1. Order Processing Time

• All orders are processed within 1–3 business days after confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• In case of high order volumes, processing may be slightly delayed. We will notify you if significant delays occur.

2. Shipping Locations

We currently deliver to:

• Across India (serviceable PIN codes only)
• Delivery availability may vary based on courier service coverage

If delivery is not available to your location, we will inform you after order placement.

3. Delivery Time

Estimated delivery timelines:

• Metro cities: 3–5 business days after dispatch
• Other locations: 5–10 business days after dispatch
• Remote areas may take longer depending on logistics partners

Delivery times are estimates and may vary due to external factors.

4. Shipping Charges

• Shipping charges (if applicable) will be shown at checkout
• Free shipping may be offered on selected products or order values (if applicable)
• Any applicable charges will be clearly displayed before payment

5. Order Tracking

Once your order is shipped, you will receive:

• Tracking details via email or SMS
• A tracking link to monitor your delivery status

You can track your order anytime using the provided details.

6. Delivery Issues

We are not responsible for delays caused by:

• Courier or logistics partners
• Weather conditions
• Natural disasters or unforeseen circumstances
• Incorrect or incomplete shipping addresses provided by the customer

If a delivery fails due to incorrect address or unavailability, re-shipping charges may apply.

7. Undelivered Packages

If a package is returned to us due to:

• Incorrect address
• Customer unavailability
• Failed delivery attempts

We will contact you to arrange re-delivery. Additional shipping charges may apply.

8. Damaged or Missing Items

If your order arrives damaged or incomplete:

• Please contact us within 48 hours of delivery
• Provide order details and supporting images/videos
• We will investigate and offer a replacement or resolution if applicable

9. International Shipping

Currently, we do not offer international shipping. (You can update this later if needed.)

10. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective once posted on this page.

11. Contact Us

For any shipping-related queries, please contact:

Happy Sprouts
Website: https://happysprouts.in
Email: